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« Laptop Tray needed. What is out there ? | Main | Can Skype’s PR algorithm patch up any crisis ? »

20 August 2007

The “forced reboot of 9 million Skype Accounts”. Will it happen again ? Is the Skype hive protected or are we looking at a ticking p2p time-bomb ? What will the 9/11 Windows Patch have for effect ?

Two paragraphs I  I find interesting in Phil's SJ comment on the Skype-outage.

Here goes.

1st paragraph

"The disruption was initiated by a massive restart of our user's computers across the globe within a very short timeframe as they re-booted after receiving a routine software update."

"Which software update? Upgrades to Skype 3.5? Was their any role in the release of the Skype bugfix release to 3.5.0.214? Or on a more extensive scale, was it caused by the latest Windows security software upgrade which automatically generated a reboot of your PC resulting in massive Skype logins? (Someone has actually noted that the next Windows patch update is due out on Tuesday, 9/11.)"

2nd paragraph

" Update; the original explanation post has been updated to read:

The disruption was triggered by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update.

"This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact." What action has been taken to ensure the lack of peer-to-peer network resources has been addressed? Without getting into a war of words, can Skype provide a response to the SightSpeed comments on the Skype p2p architecture? Is Skype going to "seed" a network of SuperNodes to provide the backup peer-to-peer resources necessary to prevent such an outage going forward?"

End of quote. It seems to me that half answers raise only more questions. I wonder if the Skype PR will be capable to contain the questions on the next big Skype conference. Maybe Jan Geirnaert from www.Skype-watch.com might even show up, or are only the people who ask the right "pre-screened" questions allowed maybe… Just asking a question right… The funny thing is that skype has created a global communications platform but is not very open anymore with it's communications.

Then Finally something funny somebody else threw me in a chat. Maybe Skype and some external experts care to clarify this  comment a bit  … here goes  :

" Microsoft has released several forced reboot patches in the past "Including the last Three Years - the timeframe that the Skype Bug was present"  so what makes this one different... And since there was no massive forced Skype Update then the Skype community can have this happen until there is one, next month or next time MS releases a forced update security patch …  when will Skype update the vast majority of clients to avoid this ticking time=bomb.  It would seem Skype is NOT very worried about this happening again, yet doing nothing to update the HIVE to protect it "

Related :

Skype says outage caused by restart
Skype blames outage on user reboot
Skype's outage: Lessons learned
Skype outage bug fixed
Skype issues apology for 'outage'
Software update blamed for Skype disruption
Windows Update And Skype Network Flaw To Blame For Outage

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  • This is a personal weblog. The opinions expressed here represent my own and not those of my previous or current employer(s) and/or businesspartner(s). This blog is NOT affiliated with Skype. Skype is a trademark of Skype Limited. Any trademarks belong to the respective owners. This blog is slightly satirical and contains a heavy dose or irony if not sarcasm. Get used to it. For cleaned up marketing and PR stories please visit the original websites. I am quite sure you will notice the difference.

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