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« New release of i-Catcher Console version 3.0, our popular CCTV/Monitoring application. | Main | What is different between the Skype beta 3.0. and the Corporate Skype beta ? »

17 November 2006

Corporate Skype keeps crashing on me. «Hello Niklas, Hello Meg, I have a problem with my corporate Skype, can you send a technician to fix it ?» Answer : «No we can’t because you got it for free. Press 1 to call marketing now...».

It’s the 5th time this morning… Looks here. In the middle of a conversation with a business-person. What the heck is going on :

This is also the corporate skype

Also noticed that the desktop icon of the corporate skype is not showing the right skype icon. Ah but problem solved. I will call support being a business-guy and all that… Ow wrong, I forgot, beta’s are not supported.

What is the number of the calldesk and helpdesk for corporate skype users anyways ? Maybe that should be mentioned on the interface of Skype callto:skype.corporate. «Hello Niklas, Hello Meg, I have a problem with my corporate Skype, can you send a technician to fix it ?» Answer : «No we can’t because you got it for free, we don’t do support. Go complain on the forum and write another funny story on your weblog». (a fiction of my imagination of course what is written here, but the error and frustration are real, and it is not only me).

If you provide corporate solution, please provide corporate business procedures to deal with support, based on service-levels.

I will untill then wait till those corporate layers are fixed too and untill the full version is released of the corporate skype. Maybe the corporate skype should be just a bit more than a name change of the Skype beta 3.0.

Or why not extend into vertical markets with products like :

  • Legal Skype for Lawyers
  • Medical Skype for Doctors
  • Stupid Skype for Morons
  • Secure Skype for FBI
  • Corporate Skype for CEO
  • Marketing Skype for Marketeers

Now that Skype for Business has been released somebody can start writing a book for IT and why not make a series of books based on the different (imaginary) versions above…

Just take all the title professions in the world an let them compile their own skype title header via a web-interface… «order your own skype». Would that not be great ? … Arffft marketing… Irony, irony…

 

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» Skype for Business? Whose business? from Realtime Community | Unified Communications
The snip you read below is a pretty extensive copy-and-paste from Jan in Malaysia. While Jan and I send IMson Skype every now and then and recently started following each other's updates on Twttr (a web service I really like a lot), we've never spoken ... [Read More]

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Blog disclaimer

  • This is a personal weblog. The opinions expressed here represent my own and not those of my previous or current employer(s) and/or businesspartner(s). This blog is NOT affiliated with Skype. Skype is a trademark of Skype Limited. Any trademarks belong to the respective owners. This blog is slightly satirical and contains a heavy dose or irony if not sarcasm. Get used to it. For cleaned up marketing and PR stories please visit the original websites. I am quite sure you will notice the difference.

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